Redirect 302 redirect from GET @public_privacy (d8e681)

GET https://thorha.com/en/privacy

Translation

en Default locale
es Fallback locale

Messages

Defined 97

These messages are correctly translated into the given locale.

Locale Domain Times used Message ID Message Preview
en legal 2 policy_title_CO Colombia
en legal 2 policy_withdrawal_business You may withdraw within 5 business days after delivery, without giving a reason.
en legal 2 policy_refund We refund you within 15 calendar days at the latest from the moment you exercise the right.
en legal 2 policy_costs_consumer Return shipping costs are at your expense.
en legal 5 policy_exclusions_title Not eligible for withdrawal in this region:
en modules 3 retraction_reason_service_started Service whose performance already began
en modules 3 retraction_reason_financial_price Price subject to financial-market fluctuations
en modules 5 retraction_reason_customized Made-to-order or customized
en modules 3 retraction_reason_not_returnable Cannot be returned or deteriorates/expires quickly
en modules 1 retraction_reason_gambling Betting and lotteries
en modules 5 retraction_reason_perishable Perishable
en modules 2 retraction_reason_personal_use Personal-use good
en legal 2 policy_title_EU European Union
en legal 5 policy_withdrawal_calendar You may withdraw within 14 calendar days after you receive the goods, without giving a reason.
en legal 1 policy_refund_waits_goods We refund you without undue delay and within 14 calendar days at the latest from the moment you exercise the right; we may withhold the refund until we receive the goods or proof that you sent them back.
en legal 2 policy_costs_consumer_if_informed Return shipping costs are at your expense only if we told you before you bought.
en legal 1 policy_withdrawal_function To withdraw, use the “Withdraw from contract here” button in your order details.
en modules 2 retraction_reason_hygiene_sealed Sealed for hygiene or health, already opened
en modules 2 retraction_reason_mixed_inseparably Inseparably mixed with other goods
en modules 2 retraction_reason_alcohol_market_price Alcoholic beverage with market-based price
en modules 2 retraction_reason_urgent_repair Urgent repair requested
en modules 3 retraction_reason_media_sealed Sealed recordings or software, already opened
en modules 3 retraction_reason_press Newspapers and periodicals
en modules 2 retraction_reason_auction Public auction
en modules 2 retraction_reason_accommodation_leisure Accommodation, transport or leisure with a fixed date
en modules 3 retraction_reason_digital_content Digital content with express consent
en legal 2 policy_title_GB United Kingdom
en legal 1 policy_refund_after_goods We refund you within 14 calendar days at the latest from the moment we receive the goods or proof that you sent them back.
en legal 2 policy_title_MX Mexico
en legal 2 policy_refund_no_deadline We refund the price you paid without delay.
en legal 2 policy_title_CL Chile
en legal 1 policy_costs_unspecified Ask the business who covers the return shipping.
en legal 2 policy_title_AR Argentina
en legal 1 policy_withdrawal_before_delivery You can also withdraw before you receive the order, from the moment you buy it.
en legal 2 policy_costs_merchant The business bears the return shipping costs.
en legal 1 policy_regret_button You can also use this store's “Regret button”, without registering.
en legal 2 policy_title_BR Brazil
en legal 1 policy_refund_immediate We refund what you paid immediately (in Brazil, with monetary adjustment).
en legal 2 policy_title_PE Peru
en legal 2 policy_no_withdrawal_right In this country the law gives no right of withdrawal for online purchases; the business's returns policy applies.
en legal 1 policy_complaints_book This store's online Complaints Book is available to you; we answer within 15 business days at most.
en legal 1 policy_title_US United States
en legal 1 policy_delivery_days Unless another time was agreed, we deliver within 30 days of the order at the latest; if we cannot, we offer you the choice to wait or cancel with a refund.
en legal 8 regime_law Law: Ley 1581/2012 arts. 9, 10, 12, 14, 15; Decreto 1074/2015 caps. 25-26.
en legal 4 regime_basis_authorization We process your data with your prior, express and informed authorization, which you give when registering or buying.
en legal 8 regime_authority Data protection authority: <a href="https://www.sic.gov.co" target="_blank" rel="noopener">Superintendencia de Industria y Comercio</a>.
en legal 1 regime_rights_business We answer your access, rectification or erasure requests within 15 business days at most.
en legal 8 regime_marketing We send you advertising only if you accept it separately; you can withdraw that consent at any time from your profile.
en legal 4 regime_basis_contract We process the data needed for your account and order because it is necessary to perform the contract; we do not need your consent for that.
en legal 5 regime_rights_calendar We answer your access, rectification or erasure requests within 30 calendar days at most.
en legal 1 regime_in_force_from This law applies from 2026-12-01 (the date may change if the legislature postpones it).
en legal 1 default_privacy_content <h3>1. Data controller</h3> <p><strong>thorha</strong> is responsible for processing your personal data. Contact: <a href="mailto:[email protected]">[email protected]</a>.</p> <h3>2. Data we process</h3> <p>Identification and contact data (name, email, phone), delivery address, order history and basic technical data (such as the IP address when accepting conditions).</p> <h3>3. Purposes</h3> <p>Creating and managing your account, processing and delivering your orders, handling support, withdrawal, warranty and payment reversal requests, and complying with legal obligations. Only if you authorize it separately, sending you news and promotions.</p> <h3>4. Legal basis and your data by region</h3> <p>The legal basis depends on the law of the country where you live: in some it requires your prior, express and informed authorization; in others it is enough that the processing is necessary to perform the contract. You may withdraw the authorization where applicable, unless there is a legal or contractual duty to keep the data. Advertising is always a separate, optional consent.</p> <h4>Colombia</h4><ul><li>Law: Ley 1581/2012 arts. 9, 10, 12, 14, 15; Decreto 1074/2015 caps. 25-26.</li><li>We process your data with your prior, express and informed authorization, which you give when registering or buying.</li><li>Data protection authority: <a href="https://www.sic.gov.co" target="_blank" rel="noopener">Superintendencia de Industria y Comercio</a>.</li><li>We answer your access, rectification or erasure requests within 15 business days at most.</li><li>We send you advertising only if you accept it separately; you can withdraw that consent at any time from your profile.</li></ul><h4>European Union</h4><ul><li>Law: Reglamento (UE) 2016/679 (GDPR) arts. 6, 7, 12, 13; Directiva 2002/58/CE art. 13.</li><li>We process the data needed for your account and order because it is necessary to perform the contract; we do not need your consent for that.</li><li>Data protection authority: Autoridad nacional de protección de datos de tu país.</li><li>We answer your access, rectification or erasure requests within 30 calendar days at most.</li><li>We send you advertising only if you accept it separately; you can withdraw that consent at any time from your profile.</li></ul><h4>United Kingdom</h4><ul><li>Law: UK GDPR; Data Protection Act 2018; PECR 2003 reg. 22.</li><li>We process the data needed for your account and order because it is necessary to perform the contract; we do not need your consent for that.</li><li>Data protection authority: <a href="https://ico.org.uk" target="_blank" rel="noopener">Information Commissioner&#039;s Office (ICO)</a>.</li><li>We answer your access, rectification or erasure requests within 30 calendar days at most.</li><li>We send you advertising only if you accept it separately; you can withdraw that consent at any time from your profile.</li></ul><h4>Argentina</h4><ul><li>Law: Ley 25.326 arts. 5, 14, 16.</li><li>We process the data needed for your account and order because it is necessary to perform the contract; we do not need your consent for that.</li><li>Data protection authority: <a href="https://www.argentina.gob.ar/aaip" target="_blank" rel="noopener">Agencia de Acceso a la Información Pública (AAIP)</a>.</li><li>We answer your access, rectification or erasure requests within 10 calendar days at most.</li><li>We send you advertising only if you accept it separately; you can withdraw that consent at any time from your profile.</li></ul><h4>Brazil</h4><ul><li>Law: Lei 13.709/2018 (LGPD) arts. 7, 8, 9, 18, 19.</li><li>We process the data needed for your account and order because it is necessary to perform the contract; we do not need your consent for that.</li><li>Data protection authority: <a href="https://www.gov.br/anpd" target="_blank" rel="noopener">Autoridade Nacional de Proteção de Dados (ANPD)</a>.</li><li>We answer your access, rectification or erasure requests within 15 calendar days at most.</li><li>We send you advertising only if you accept it separately; you can withdraw that consent at any time from your profile.</li></ul><h4>Chile</h4><ul><li>Law: Ley 21.719 arts. 4 y siguientes.</li><li>We process your data with your prior, express and informed authorization, which you give when registering or buying.</li><li>Data protection authority: Agencia de Protección de Datos Personales.</li><li>We answer your access, rectification or erasure requests within 30 calendar days at most.</li><li>This law applies from 2026-12-01 (the date may change if the legislature postpones it).</li><li>We send you advertising only if you accept it separately; you can withdraw that consent at any time from your profile.</li></ul><h4>Peru</h4><ul><li>Law: Ley 29733; DS 016-2024-JUS.</li><li>We process your data with your prior, express and informed authorization, which you give when registering or buying.</li><li>Data protection authority: <a href="https://www.gob.pe/anpd" target="_blank" rel="noopener">Autoridad Nacional de Protección de Datos Personales</a>.</li><li>We send you advertising only if you accept it separately; you can withdraw that consent at any time from your profile.</li></ul><h4>Mexico</h4><ul><li>Law: Ley Federal de Protección de Datos Personales en Posesión de los Particulares (DOF 20-03-2025).</li><li>We process your data with your prior, express and informed authorization, which you give when registering or buying.</li><li>Data protection authority: Secretaría Anticorrupción y Buen Gobierno.</li><li>We send you advertising only if you accept it separately; you can withdraw that consent at any time from your profile.</li></ul> <h3>5. Your rights</h3> <p>You may know, update and correct your data; request proof of the authorization; be informed of how it is used; revoke the authorization or request deletion where applicable; access it free of charge and file complaints with the data protection authority of your country (in Colombia, the Superintendencia de Industria y Comercio). To exercise them write to <a href="mailto:[email protected]">[email protected]</a>.</p> <h3>6. Security and processors</h3> <p>We adopt measures to protect your information. Your data is processed by our technology platform acting as data processor, following our instructions.</p> <h3>7. Retention</h3> <p>We keep your data while you maintain a relationship with us and for as long as legal obligations require.</p>
en pages 2 page_privacy Privacy policy
en store 2 home Home
en store 2 shop Shop
en store 2 about About
en store 2 contact Contact
en store 2 book_appointment_menu Book appointment
en store 2 membership_menu Memberships
en store 1 change_language Change language
en store 1 change_currency Change currency
en store 3 search Search
en store 3 cart Cart
en store 3 favorites Favorites
en store 3 login Log In
en store 2 register Sign Up
en store 1 close Close
en store 1 search_placeholder Search products...
en store 1 add_to_cart Add to Cart
en store 2 add_to_wishlist Add to Wishlist
en store 1 remove_from_wishlist Remove from Wishlist
en store 1 buy_now Buy Now
en store 1 choose_color Color
en store 1 out_of_stock Out of stock
en store 1 choose_size Measurement
en store 1 categories Categories
en store 1 orders_menu Orders
en store 1 track_order Track Order
en pages 1 page_terms Terms and conditions
en pages 1 page_warranty Warranty
en store 1 claims_title Claims and complaints
en store 1 regret_title Regret button
en store 1 provider_sold_by Sold by
en store 1 get_in_touch Get In Touch
en store 1 footer_payment_methods Payment methods
en store 1 rights_reserved All rights reserved
en store 1 product_id_missing Could not identify the product
en store 1 added_to_wishlist is added to wishlist!
en store 1 removed_from_wishlist is removed from wishlist!
en store 1 favorites_update_error Could not update favorites
en store 1 added_to_cart_message is added to cart!
en store 1 cart_add_error Could not add the product to cart
en store 1 buy_now_error Could not process the purchase
en store 1 please_select_color Choose a color before continuing
en messages 1 dialog_ok Got it
en messages 1 cancel Cancel
en messages 1 dialog_confirm Confirm

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