The products in this store are offered by thorha. For any query, request, complaint or claim write to [email protected]. Every request receives a reference number.

Each product's information (features, price, availability) is shown on its page. The published price includes applicable taxes; additional costs such as shipping are shown before you confirm the order. You pay the price advertised at the time of purchase.

By confirming the order you expressly accept these terms and conditions. You will receive an order summary and confirmation by email. We keep a record of your acceptance.

We deliver your order within the time informed during checkout or, if none was agreed, within thirty (30) calendar days from the order date at the latest. If we fail to do so you may terminate the contract and we will refund you within the period set by the law of your country.

You may withdraw from your purchase without giving a reason, by returning the product in the condition you received it, within the period set by the law of the country the order is shipped to. The period, exceptions and refund period for each region are in the returns policy. Where the law allows it, return shipping costs are yours.

We are responsible for the quality, suitability, safety and proper functioning of the products during the legal warranty period set by the law of the country the order is shipped to.

If you paid by card or another electronic payment instrument you may request a payment reversal in the cases and within the periods provided by the law of your country (for example fraud, unsolicited transaction, product not received, product not matching what was ordered or defective product).

You may turn to the consumer protection authority of your country if you believe your rights were not honored (in Colombia, the Superintendencia de Industria y Comercio, www.sic.gov.co).

We may update these terms. The version you accepted is recorded with your purchase.